Privacy Policy
What information do we collect?
When you interact with us through our website, showroom, or customer service, we may collect personal details such as your name, address, email ID, phone number, and, where applicable, your date of birth.
How do we collect information?
We collect information when you actively engage with us whether you’re signing up for updates, making a purchase, contacting support, or browsing our products. Information may also be received from trusted third parties if you have provided consent for them to share your details.
Confidentiality
We are committed to safeguarding your data. However, we are not responsible for the privacy practices of third-party websites that may be linked from our platform. Always review their privacy terms when leaving our site.
Making a complaint
If you have concerns about how your data is being handled, please contact us at support@hilineliving.com with a brief explanation. Our team will review and respond to your complaint within 15 working days. If further investigation is required, we’ll keep you informed throughout the process.